123 Reg Refund Policy: What You Need to Know
Overview of 123 Reg
123 Reg is a popular UK-based web hosting and domain registration company that offers a range of services to individuals and businesses. With over 3.5 million domain names registered, 123 Reg is one of the largest domain registrars in the UK.
Refund Policy
123 Reg has a refund policy in place to protect its customers in case they are not satisfied with their services. The refund policy varies depending on the type of service purchased. Here's a breakdown of the refund policy for each service:
Domain Registrations
- 30-day money-back guarantee: If you're not satisfied with your domain registration, you can request a full refund within 30 days of registration.
- No refund after 30 days: After 30 days, domain registrations are non-refundable.
Web Hosting
- 30-day money-back guarantee: If you're not satisfied with your web hosting service, you can request a full refund within 30 days of purchase.
- Pro-rata refund after 30 days: If you cancel your web hosting service after 30 days, you'll receive a pro-rata refund for the remaining months.
Other Services
- Varying refund policies: Refund policies for other services, such as website design, SEO, and email hosting, vary depending on the specific service and terms.
How to Request a Refund
To request a refund, follow these steps:
- Log in to your 123 Reg control panel: Access your account and navigate to the relevant section for the service you want to cancel.
- Cancel the service: Click the "Cancel" button next to the service you want to cancel.
- Contact 123 Reg support: Reach out to 123 Reg's customer support team via phone, email, or live chat to request a refund.
- Provide reason for cancellation: Be prepared to provide a reason for cancelling your service.
Important Notes
- Refunds are processed within 5-7 working days: Refunds are typically processed within 5-7 working days after cancellation.
- Refunds are made to the original payment method: Refunds will be issued to the original payment method used for the purchase.
By understanding 123 Reg's refund policy, you can make informed decisions about your domain registration and web hosting services. If you're not satisfied, you can request a refund within the relevant timeframe.
